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Frequently Asked Questions

We are excited to see you become a part of us at We hope you are enjoying our services thus far. However, we want to assume you have some important questions to ask us, concerning our interest in bonuses and promotions. If you have any questions connected with online casino bonuses or any other related issues, please, do not hesitate and use the available channels. At You can gain comprehensive answers and continue to experience new gaming options with interesting terms for users.

More so, we have some Frequently Asked Questions listed below, and we hope that the answers we’ve provided are enough to get you enlightened about the purpose of our website. You can contact us further at [email protected] if there is anything else you need to know that we’ve not provided an answer for.

What is an online casino bonus?

Online casinos improve the quality of their services by providing gamblers with irresistible offers that will keep them entertained. These offers come in different forms, with one of them being online casino bonuses and promotions. These are bonus offers available to both new and existing players when a deposit is made to the online casino. You get a match-up bonus percentage of your deposit, and with it, you get an opportunity at extra game rounds.

For instance, most casinos on offer welcome bonuses. You could find a casino offering a 100% match bonus valued at $300 with free spins.

What are playthrough requirements?

At the acceptance of a bonus from an online casino, there are playthrough requirements (also called rollover or wagering requirements). It is often referred to the number of times you have to wager the bonus amount before your earnings can be withdrawn from your balance. It is represented as a multiplier, i.e., 40x, 10x, 20x playthrough requirement.

Is it safe or profitable to use a welcome bonus?

As a means to keep new players entertained, gaming venues introduce bonus offers specifically for them. It is called the welcome bonus (or package). Sometimes, this bonus is referred to as the first deposit bonus. With a welcome bonus, you have a chance at making risk-free profits.

New players need something to hold onto – having more bonus money and an increased chance of winning seems like a good idea. Therefore, online casinos set up their own welcome bonuses with playthrough requirements. Casinos with the best offers often end up being every new player’s choice. So, in the real sense, it is safe and profitable to use the bonus.

What is a winning cap?

For every casino listed on for their incredible bonus and promotion, there are terms and conditions that apply to the awarding of these offers. Players need to come to an understanding of these terms so that they know what to expect when rewarded with the bonus after making a deposit.

Many active players want to be aware of terms and conditions as well as additional information concerning the winning cap. It is the maximum amount of money players can withdraw when playing a bonus game. This bonus limit is important to keep the safe use of the platform, and to make sure your winnings are decent enough (should in case you land a huge one).

Is it safe to use a credit card for online gambling?

Making deposits and withdrawals are all part of using the bonuses and promotions that casinos have to offer. However, it is important to be aware of the payment methods available for seamless online gambling.

Most online casinos come with a wide range of banking methods, while only a few offer selected options. Nevertheless, a good percentage of these casinos accept Visa and MasterCard credit/debit card transactions.

Therefore, it is safe to use a credit card for gambling. But unfortunately, many credit card companies may not want to process gambling transactions, which is half the time, Visa and MasterCard payments are rejected. You may have to confirm if your credit card issuer supports the entire process or not.

Do I have to deposit to play at an online casino?

Online casinos are designed for entertainment but it comes at a cost. Most of the time, you would have to deposit to play at an online casino because only then will you be eligible to win real money. So, yes, it is a must to pay to play. As a matter of fact, you could unlock bonus rounds and win freebies when you make deposits.

Are freeplay bonuses really free?

Freeplay bonuses allow you to play games at online casinos that provide them without actually using your money. These casinos simply provide players with free cash that gets them ready for the whole action. Unfortunately, this bonus isn’t always the best choice because you are not playing to earn real money. However, it may seem like a good choice for new players getting started at a gaming venue.

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